What should I ask a trauma cleaning service before hiring them?

Friday 25th March 2022

2 minute read


There are various questions you might choose to ask a trauma cleaning business before employing them:

What kind of training and experience do your workers possess?

Trauma cleaning professionals with the necessary knowledge and expertise will be able to manage any trauma scenario. If you're looking for a trauma cleaning firm, make sure the personnel have at least one, if not all, of the following certifications and training:

  • Training on blood-borne pathogens.
  • Training on the use of personal protective equipment (PPE)
  • Training in respiratory protection.
  • Hazardous communication training
  • Training in the handling and transportation of medical waste
  • Training on how to recognise and avoid heat illness

What certifications does your business hold?

Reputable trauma cleaning businesses will have relevant accreditations that show they follow and meet British requirements. Always look for a company that has the trauma-related accreditations listed below.

  • The National Association of Crime Scene Cleaners (NACSC).
  • The British Institute of Cleaning Science (BICSc).
  • Occupational Safety and Health Institute (IOSH).

What are your business hours?

Because trauma scenes can occur at any time, most trauma cleaning firms will work outside of normal business hours.

Graham Hickman, a trauma cleaning specialist, said "It is critical that trauma cleanup services be available at all times. Complete Environmental Services operates 24 hours a day, 365 days a year to ensure that we are available to assist our clients at all times."

What kind of trauma cleanup equipment do you use?

In order to adequately clean and disinfect the area, most trauma cleanups will necessitate the use of specialised equipment and supplies. This may include, but is not limited to, the following:

  • Protective equipment (e.g. hazmat suits, gloves, masks)
  • Chemical disinfectants
  • Vacuum cleaners with HEPA filters

Do you have the ability to work discreetly?

Because of the nature of trauma cleaning, the majority of trustworthy companies should be delicate and discrete. Businesses should be considerate and work in a manner that causes the least amount of interruption to the surrounding environment and the people in it.

Is there any harm to one's health or safety when cleaning up a trauma scene?

There may be some health and safety risks linked with the cleanup due to the nature of trauma. This is why you should inquire about the company's health and safety rules and procedures. Some of these dangers include:

  • Inhaling hazardous gases or particles.
  • Coming into contact with bodily fluids such as blood.
  • Exposure to a potentially harmful substance.
  • Slips, trips, and falls are all too common.

Is it possible for you to provide me a copy of your health and safety policy?

Any professional trauma cleaning firm should have a health and safety policy available. The company's health and safety protocols for working on a trauma scene should be outlined in this document. You can see if the company is taking the required efforts to keep their employees and the wider public safe by reviewing their policy.

What kind of coverage do you have?

It is critical to know that the company has enough insurance in place in the event that something goes wrong during the trauma cleaning process. In the event of an accident or injury, their insurance plans should cover both the company and their personnel. Always keep an eye out for the following policies:

  • Public liability insurance
  • Employers' liability insurance

All of these questions will help you decide if the trauma cleaning business is right for you and if they are qualified and experienced enough to handle your requirements.