Our hoarder clean-up service can dispose of years of accumulated waste, remove 100% of all biohazards and eliminate lingering odours to restore a property to its former state.

A property owned by a hoarder is often an unsafe environment that needs the help of a professional cleaning team. Rubbish, furniture and other waste could cause injury when stacked high, and biohazards such as rotting food, faecal matter and bodily fluids can carry harmful pathogens. Excessive rubbish can also violate building codes and fire safety regulations which could lead to unnecessary fines.

We offer a sensitive, total waste clearance service with 100% pathogen removal, effective deodorising and property restoration. Our accredited technicians are upper-tier waste carriers and biohazard specialists, enabling them to offer a complete solution to a challenging problem.

With a 24/7 service, we minimise disruption and ensure your property is back to its former state as quickly as possible.

Our services are suitable for housing associations, letting agents, local authorities and landlords within the residential and commercial sectors.

Complete Environmental Services van

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Hoarder Clean-up

Complete hoarder clean-up

We can provide a comprehensive hoarder cleaning service that includes:

  • 100% Removal and recycling of all waste
  • 100% Biohazard and pathogen removal
  • Effective odour removal
  • Complete remediation service
  • Free, no-obligation quote
  • Fast response
  • 24/7 call-outs

Get a quote0800 389 7819

Our Clients

Working for multi-national, national and independent companies, governmental and non-governmental organisations, our experience spans agencies, commercial, emergency services, education, factories, food, film and TV, healthcare, hospitality, industrial, leisure, local authorities, manufacturing, property & retail.

Trusted by the following clients View all

Metropolitan Police
Topps Tiles
Pizza Express
Little Chef
Dogs Trust
British Airways
JD Sports

Quick Quote

Quick Quote

Frequently asked questions

Is hoarding a crime?

No, but hoarders can be fined for violating building codes or fire safety regulations. Hoarders who let the condition of their home affect neighbouring residents or neighbours can also face fines.

Where do hoarders' excess items go?

Hoarder cleaners organise the objects in a way that respects a hoarder's wishes and local laws. Sometimes this means placing objects with similar items and donating items to charities.

Is hoarding a mental illness?

Hoarding is not an official diagnosis of a mental disorder, but it can be symptomatic of obsessive-compulsive disorder (OCD) or depression/anxiety disorders.

Why do hoarders need their homes cleaned?

People with a hoarding disorder have a persistent difficulty parting with their possessions. This can occur over many years and lead to serious health problems. Cluttered homes are often hard to clean, increasing the likelihood that germs and bacteria will spread throughout the house. Hoarders can also face eviction if their clutter becomes too much for their home's structure or health code regulations.

What is hoarder cleaning?

Hoarder cleaning is the process of removing excess items from a person's home. This can be done as a standalone service or as part of a deep-cleaning project.

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Client Testimonials

Read what our happy clients have to say about our service.

D. C.

1 Star 2 Star 3 Star 4 Star 5 Star

Over a year ago

Genuinely great service from a company that's there for you when you need them. 

K. W.

1 Star 2 Star 3 Star 4 Star 5 Star

Over a year ago

Prompt professional service with a genuine 24/7 response. Staff go above and beyond and are a pleasure to deal with.

D. A.

1 Star 2 Star 3 Star 4 Star 5 Star

Over a year ago

They're our one-stop maintenance company from Plumbing to professional cleaning. Really easy to deal with.

A. G.

1 Star 2 Star 3 Star 4 Star 5 Star

Over a year ago

They're our 'go-to' in emergencies. When one of our stores are not trading due to floods we call them to get us up and trading again. 

T. M.

1 Star 2 Star 3 Star 4 Star 5 Star

Over a year ago

The team at Complete Environmental Services always do a great job at our routine maintenance. They are excellent at their job and friendly.

C. M.

1 Star 2 Star 3 Star 4 Star 5 Star

Over a year ago

Helpful and friendly team with great customer service. Really pleased with what they do for us on a regular basis.

M. S.

1 Star 2 Star 3 Star 4 Star 5 Star

Over a year ago

Excellent service and great personal engagement & feedback by the technician who took responsibility and ownership of the remediation work. 

S. J.

1 Star 2 Star 3 Star 4 Star 5 Star

Over a year ago

Brilliant service. Had a visit from Aaron this morning and he couldn’t have been more helpful. Can’t recommend him highly enough!

Read more reviews

Why Choose Us

We're ready to help in an emergency

We’re ready to help
in your emergency

When you need a specialist cleaner or an urgent property repair in an emergency situation, we're ready to help with our rapid response call outs any time of the day, any day of the week - all year round.

Fast emergency response

Fast emergency

We're quick to respond. Our team is strategically positioned throughout the length and breadth of the UK, and enabled us to achieve a 2-hour response time (or better) in 98% of call-outs during 2020.

Fully accredited & insured for your assurance.

Fully accredited & insured
for your assurance

We're accredited members of the nation's most respected industry certification bodies and fully insured with £10m public liability and £10m professional indemnity.

We’re fully accredited

Safety and legal compliance are engrained in everything we do, and for your reassurance, we're accredited members of the nation's most respected industry certification bodies including BPCA members, Safe Contractors Approved, Biokil Crown Approved and an Altius Approved. Fully insured with £10m public liability and £10m professional indemnity you can be confident you’ve contracted your problem to a competent and responsible supplier.

BioKillCrown Approved Contractor
Safe Contractor Approved
British Pest Control Association Member